A complimentary service that allows you to order finance-related POS items anytime and anywhere. Simply log in to place your order. 

The POS system:

• Offers a range of branded POS items. 
  
• Fast turnaround times from processing to delivery. 
  
• Allows you to keep track of your order history and credits. 
  
• Can be accessed 24 hours a day, 7 days a week. 
  

Simply follow the steps below: 

1. Log in to your account. Before your first order, you’ll need to register to use the POS portal. 
   
2. Click on ‘Shop now’ in the main menu. 
   
3. Select your brand/s e.g. Automotive Finance, MyFord Finance, Hyundai Finance etc. 
   
4. Filter by category to find specific products e.g. Pull-up Banners, Hangers, etc. 
   
5. Select the desired item/s.
   
6. Adjust the quantity and click ‘Add to cart’.
   
7. Select ‘Checkout’ to complete your order.
   
8. Confirm your shipping address. 
   
9. Track the progress of your order through ‘My account’. 
   

Once your order has been placed, you will receive confirmation of your order via email. Please keep this and your order ID for future reference. Your order will also appear under the order history of your account. 

No. This is a complimentary service enabling you to easily order our finance-related POS. 

Go to ‘My account’ and select ‘Request a top-up’.

You will receive an email confirming your request and we'll touch base within 48 hours to give you an update. 

If you have underordered, submit a new order.

If you have overordered or have entered the wrong delivery address, please contact us via the 'Talk to BOQ '  button on the ‘My account’ screen.

The stock will be on order and available as soon as possible. Please visit the site again in a few days and place your order when the item is available.

Please contact your Relationship Manager.

On the log in screen click ‘Reset password’. Type in your email address and then click ‘Confirm reset password’. The email sent to your nominated account will guide you through resetting your password. 

Orders are dispatched within three working days of receipt.

Access ‘My account’ and click on ‘View orders’. Here you can check the status of all your current and previous orders.  

Orders are dispatched by courier so please ensure you use a street address.

No, deliveries must be to a street address.

Go to ‘My account’, ‘Contact details’ and click ‘Edit’ to update or add a shipping address. Please note the shipping address must be a street address. 

Estimated delivery times are as follows: 

Deliveries will be made during standard business hours. We are unable to provide exact delivery times however, you can track your order through your account.

Check the status of your order in the ‘My account’ tab. If you require more information, please contact us via the ‘Talk to BOQ’ button on the ‘My account’ screen.

Please contact us via the ‘Talk to BOQ’ button on the ‘My account’ screen.